Refund & Returns Policy

At Revive Chambers, we’re committed to providing premium wellness technology and a smooth purchasing experience for all our clients.

Please review our refund and return terms below to ensure clarity and confidence in your purchase.

Orders may be canceled within 48 hours of purchase for a full refund, provided the order has not yet been processed or shipped.
Once an order enters production or shipping, cancellations are no longer eligible for a full refund.

2. Returns & Exchanges

Due to the size, customization, and technical nature of our equipment, returns are accepted only in cases of manufacturing defects or damages upon delivery.
Customers must inspect their order upon arrival and report any issues within 7 business days of delivery.
To qualify for a return or replacement, items must be unused, in original condition, and returned in original packaging.

3. Refunds

Approved refunds (for eligible cancellations or verified defects) will be processed within 7–10 business days after inspection and confirmation.
Refunds are issued to the original payment method unless otherwise agreed in writing.

4. Non-Returnable Items

Custom orders, special configurations, and opened or installed equipment are non-returnable.
Consumables, accessories, and parts are not eligible for refunds once shipped.

5. Shipping Costs

Shipping and handling fees are non-refundable, except in cases of manufacturer error or defective delivery.
The customer is responsible for return shipping unless otherwise approved by Revive Chambers.

6. Warranty & Support

All products include a manufacturer’s warranty covering defects in materials and workmanship.
For warranty support, please contact support@revivechambers.com with your order number and issue details.